Legal

Refund Policy

Professional fees are charged for consultation, assessment, documentation assistance, preparation, advisory work, administrative support and processing support.

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Reside Global immigration services

Refund policy for Reside Global consultancy and professional service fees.

What Clients Should Know

  • Government and third-party fees are separate from professional fees
  • Refund terms depend on the signed agreement and service status
  • Visa refusals by authorities do not automatically create a refund
  • Written refund requests should be sent to official company email

How Reside Global Can Help

  1. We review the signed agreement.
  2. Accounts checks payment and service progress.
  3. Management provides the applicable response according to company policy.

Frequently Asked Questions

Which document controls refund terms?

The signed Contract of Engagement, Reservation Agreement or official service agreement is the final reference.

Ready to discuss your options?

Speak with Reside Global before choosing a route, paying fees or preparing documents.

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