What Clients Should Know
Professional fees are charged for consultation, assessment, documentation assistance, preparation, advisory work, administrative support and processing support.
- Government and third-party fees are separate from professional fees
- Refund terms depend on the signed agreement and service status
- Visa refusals by authorities do not automatically create a refund
- Written refund requests should be sent to official company email
How Reside Global Can Help
- We review the signed agreement.
- Accounts checks payment and service progress.
- Management provides the applicable response according to company policy.
Frequently Asked Questions
Which document controls refund terms?
The signed Contract of Engagement, Reservation Agreement or official service agreement is the final reference.